Privacy Policy

Total Action for Progress’ Privacy Statement and Site Usage Terms

By viewing and/or using this website, you agree to the terms and conditions explained below:

TAP’s mission is to help individuals and families achieve sustainable, equitable economic and personal independence through education, employment, affordable housing, and safe and healthy environments. TAP’s website provides information on our programs & services and resources that help fulfill our mission. The site also offers opportunities to become involved at the agency and participate in various fundraising initiatives. We are committed to keeping your personal information private.

Personal Contact Information

Personal information may be entered when submitting specific inquiries such as program applications, employment, or volunteering. TAP will never give, rent, or sell your information to third parties.

Online donations are made through Blackbaud, a secure third party server. Blackbaud processes your donation on behalf of this nonprofit organization. To protect your credit card information, when used according to manufacturer’s instructions, Blackbaud:

  • Encrypts personal and credit card information during all transactions.
  • Sends an automated confirmation email for all transactions.

For more information, visit

Internally, maintaining the privacy and safety or those using our services is very important to us. TAP has a confidentiality policy that has been approved by its Board of Directors. If you would like additional information on this confidentiality policy for program clients, please let your Case Manager know and a copy will be provided.

Newsletter and Mailing List

By opting in to TAP’s Newsletter and/or Mailing list, you may receive postal mail, e-mail, or phone calls regarding agency news, events or alerts. You may opt-out of any one or all communication methods at any time by calling (540) 283-4866 or by following the links/opt-out messages attached to the communication. TAP will never sell or distribute your contact information to third parties.

Requests for Assistance

All requests for service or assistance from TAP are strictly confidential. Personal information including your name, address, telephone number, e-mail address, age and gender may be collected in order to better serve you. TAP guarantees that information shared through our site will not be used, sold or distributed to third parties.

Links to Other Sites

TAP is committed to providing resources and information relevant to our programs, services, mission and agency for the education and assistance of visitors to our website. This website contains links to other sites, including (online payment processing site). TAP is not responsible for the privacy practices or content of other sites. We encourage our site visitors to be aware when they leave our website and to read the privacy statements of each website to which we may link that collect personally identifiable information. Any information given to us by other sites will be treated confidentially.

Refund Policy

All purchases made to Total Action for Progress are final and there are no refunds.

Changes to Our Policy

Our privacy policy is subject to change without notice. Therefore, we recommend you check this page periodically for updates. This policy takes effect as of July 1, 2018.

For questions or more information contact us at the address or phone number below, or complete the contact form.

Total Action for Progress
302 2nd Street, SW
Roanoke, 24011
(540) 283-4800