Maintenance/Custodial Technician (Rockbridge Area)

CLASSIFICATION: Non-exempt

 

POSITION SUMMARY

The Maintenance/Custodial Technician is responsible for performing routine custodial and floor care duties while providing guidance and support to fellow Custodial Technicians. In addition to cleaning responsibilities, the Team Leader helps monitor cleaning quality and ensures that assigned tasks are completed consistently and in accordance with TAP and Head Start environmental, health, and safety standards. This role serves as a working lead and does not hold formal supervisory authority.

 

REPORTING STRUCTURE

  • Reports to: Supervisor of Maintenance
  • Coordinates with: Custodians, Maintenance, and Center Supervisors/Lead Teachers or designee
  • Supervisory Responsibilities: None (Acts as lead; monitors and Custodial Technicians work but does not supervise)

 

KEY RESPONSIBILITIES

Performs All Duties of a Maintenance/Custodial Technician:

  • Clean and disinfect restrooms, fixtures, mirrors, water fountains, and common areas
  • Mop floors (dust/wet), vacuum carpets, and shampoo as needed
  • Strip, wax, seal, and buff floors on a scheduled basis
  • Move and clean behind furniture; maintain cleanliness under movable items
  • Empty and clean trash cans daily and replace liners
  • Replenish soap, paper, and cleaning supplies as needed
  • Maintain janitor closets and equipment in an organized and sanitary condition
  • Operate floor care equipment (buffers, extractors, vacuums, burnishers)
  • Secure buildings during and at the end of shifts
  • Remove trash, debris, snow, or ice as needed

 

Maintenance/Custodial Technician – Specific Responsibilities

  • Monitor completion of daily and scheduled cleaning tasks across assigned sites
  • Report cleaning deficiencies or concerns to the Supervisor of Maintenance
  • Serve as primary contact for reporting custodial supply needs
  • Assist in onboarding and training new Technicians
  • Provide feedback to Supervisor on team performance and improvement areas
  • Help coordinate cleaning schedules to ensure coverage and efficiency
  • Communicate respectfully with staff from diverse backgrounds
  • Promote a positive team culture through professionalism and leadership

Custodial & Floor Care Duties

  • Clean and sanitize restrooms, classrooms, offices, hallways, and common areas
  • Vacuum carpets; strip, wax, and buff hard floors
  • Empty trash, replace liners, and transport waste to designated areas
  • Clean windows, dust surfaces, and remove cobwebs
  • Replenish paper products, soap, and supplies
  • Maintain janitorial closets and ensure equipment is cleaned and stored properly

Grounds & Facility Support

  • Remove snow, ice, and debris from walkways and entrances
  • Mow, trim, pull weeds, and assist with outdoor clean-up
  • Move furniture and set up rooms for program use

Safety & Compliance

  • Follow OSHA, Head Start, and TAP safety standards
  • Secure buildings at end of shift and maintain confidentiality
  • Store chemicals and tools safely, out of children’s reach
  • Wear required personal protective equipment (PPE)
  • Identify and report hazards, code violations, or needed repairs

Additional Duties

  • Participate in team meetings and required trainings
  • Perform other tasks as assigned by the Head Start Maintenance Supervisor

 

KNOWLEDGE, SKILLS & ABILITIES

  • Extensive knowledge of custodial equipment, floor care methods, and cleaning products
  • Ability to work independently while supporting team goals
  • Strong attention to detail and organization
  • Good communication skills and ability to work with people from diverse cultures and abilities
  • Knowledge of safety hazards and precautions in custodial work
  • Ability to observe and assess cleaning standards and offer guidance where needed
  • Willingness to work evenings, weekends, and respond to occasional urgent cleaning needs

 

EDUCATION & EXPERIENCE

  • High School diploma, GED, or equivalent preferred
  • Minimum 3 years custodial experience, including floor care and cleaning equipment use
  • Previous experience in a lead or team support role preferred
  • Familiarity with OSHA regulations and workplace safety practices
  • At TAP, we use the Whole Family Approach. Employees may be required to attend Whole Family training and complete related data entry as part of supporting this model.

 

SPECIAL REQUIREMENTS

  • Must have a valid Virginia Operator’s license with a good driving record and reliable transportation.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including criminal, sex offender and child protective services.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; balancing, stooping, kneeling, crouching, crawling, reaching, standing or sitting for long periods of time, walking, pushing, pulling, lifting, use of fingers for – picking, pinching and typing; grasping, feeling, talking, hearing repetitive motion of the wrists, hands, and/or fingers.
  • Must be able to work in unsanitary conditions.
  • Physical requirements of this position – medium work; exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
  • Visual acuity requirements – must be able to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
  • Conditions subject to in this position – both environmental conditions; activities occur inside and outside.
  • Weekends as requested.

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

 

TOOLS & EQUIPMENT

If position requires tools, TAP will purchase the needed tools.  The employee using the tools will be responsible for the care/maintenance of the tools.  If any tool(s) are damaged or malfunctions, the employee will return the tool(s) to the TAP office for replacement.  If the tool(s) are lost, the employee using the tool(s) will be responsible for replacing any tool(s) lost at their own expense.

 

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.

Career Navigator

CLASSIFICATION:    Non-Exempt

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

 

DEFINITION AND PURPOSE:

The SVREC Career Navigator will provide dedicated case management and support to clients referred from the local Department of Social Services (DSS) as part of the SVREC Grant. The primary objective is to facilitate access to a comprehensive range of services and resources, empowering clients to overcome barriers to employment and achieve self-sufficiency as outlined in the Individual Employment Plan created by SVREC staff.

 

ORGANIZATIONAL RELATIONSHIPS:

Supervised by:      SVREC Assessment Supervisor and SVREC Program Manager

Supervises:           SVREC clients placed in work experience placements, Adult Education, and other program activities.

Coordinates with: Other staff, Southwest Virginia Regional Employment Coalition partners, local non-profit organizations who serve as placement sites, and other partners as applicable.

 

RESPONSIBILITIES:

  • Provides counseling and support for clients.
  • Facilitate enrollment into high school equivalency/GED coursework with Adult Education programs and track progress through program.
  • Responsible for establishing, supervising, and tracking training, work experience, and PSP placements for the clients.
  • Provides additional employment barrier assessments for clients placed in work experience or public service programs.
  • Responsible for client evaluations, keeping all records, progress notes and other correspondence involved in worksite placement.
  • Responsible for keeping SVREC system of record up to date with the most recent client notes, activities, and documents.
  • Acts as liaison between worksite, client and DSS employment specialist.
  • Make referrals to other entities in the public workforce system and human services ecosystem, utilizing the Unite Us platform as much as possible, to remediate barriers to employment and self-sufficiency.
  • Ensure co-enrollment with federal, state, and local workforce programs by facilitating referrals to the WIOA Title I Adult, Dislocated Worker, and/or Youth program to receive training/education assistance for additional skills development.
  • Attends monthly SVREC meeting and in-house team and staff meetings.
  • Conducts worksite visits to monitor clients.
  • Assists SVREC program manager with submitting timely and accurate reports.
  • Conducts instruction of job readiness and retention training when requested.
  • Collaborates and communicates with SVREC grant staff other community partners to provide effective services.
  • Assists with employment specialist duties on a department level: job readiness teaching, job connection, resume building, etc.
  • Creates an environment that fosters a spirit of teamwork with other staff and personnel with the SVREC program.
  • Performs other duties as assigned and requested.

 

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

  • Oral and written communication skills.
  • Ability to work effectively with diverse populations.
  • Thorough knowledge of best practices in the field.
  • Ability to exhibit appropriate professional interactions with staff, partners, and the community.
  • Knowledge of community resources.

 

TRAINING, EDUCATION AND EXPERIENCE:

  • Degree in Social Work, Sociology or closely related field preferred.
  • Experience in human services with a working knowledge of employment training programs.
  • Experience in employer relations.
  • At TAP, we focus on the Whole Family Approach.   Whole Family is a family led strategy to achieve set goals.  As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients

 

SPECIAL REQUIREMENTS:

  • Reliable transportation and a valid Virginia Operator’s license.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including: criminal, sex offender and child protective services.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, use of fingers for – picking, pinching, typing; grasping, feeling, talking, hearing, repetitive motion of the wrists, hands, and/or fingers.
  • Physical requirements of this position – sedentary work; exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
  • Visual acuity requirements – close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading.
  • Conditions subject to in this position – worker not substantially exposed to adverse environmental conditions.

 

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.

Weatherization Auditor/QCI Inspector

CLASSIFICATION:        Non-exempt

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

 

DEFINITION AND PURPOSE:

Perform professional work in conducting energy audits and quality control inspections and performing duties as the Crew Leader when necessary for the weatherization program. Identify the energy saving needs of homes. Inspect the work and identify and areas that do not meet standards and refer to the Weatherization Crew Chief and Co-Director. Complete a variety of assignments in the TAP’s Weatherization Program as determined by the Director. Must be able to relate to the general public and possess good communications skills.

 

ORGANIZATIONAL RELATIONSHIPS:

Supervised by:            Director of ECHR

Supervises:                 N/A

Coordinates with:       Homeowners, Suppliers and Sub-Contractors and ECHR Weatherization Staff

 

RESPONSIBILITIES:

  • Schedules appointments with applicants for weatherization audits and inspections and weatherization
  • Inspect heating and cooling equipment. Coordinate with contractor for services and needed repairs as directed by the Operations Manager
  • Use appropriate equipment and forms to inspect for major air leaks and bypasses, heating and cooking equipment safety and efficiency
  • Conduct duct diagnostics and recommendations for sealing
  • Inspect attic and sidewalls for insulation that meets VA WAP Standards
  • Make determinations for weatherization services needs and actions in accordance with VA WAP Standards
  • Document files of weatherization services required and completed
  • Conduct HEAT audits, ASHRAE calculations, manual J and D and documentation forms as required
  • Prepare estimation of total cost for various jobs
  • Provide documentation as required by funding sources to secure project funding
  • Meet audit/QCI quotas as assigned by Operations Manger
  • Participates in weekly/monthly production scheduling as directed by the Director of ECHR
  • Perform Quality Control Inspection of completed jobs for all areas identified on the audit, weatherization standards and the SWS
  • Provide consumer education, which includes the preparation of education materials for clients with regard to fuel efficiency and savings for home heating
  • Assist outreach workers with records and applications for assistance as well as provide information to outreach workers with regard to program changes
  • Perform duties as necessary as the competent attendant for Confined Work Space activities
  • Must be able to work as a member of a team
  • Performs other duties as assigned by the Director

 

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Virginia Weatherization Assistance Program Installation Standards
  • Ability to use computer and programs
  • Must have the ability to interpret rules and apply the rules to changing situations
  • Have clerical skills and possess verbal and written communication skills
  • Must be able to use specialized equipment, manage time and schedule, meet deadlines and operate independently
  • Must be able to work in closed in and tight spaces
  • Must not be afraid of heights and must have the knowledge and ability to operate power tools

 

TRAINING, EDUCATION AND EXPERIENCE:

  • High school graduate or GED
  • Must have and maintain a current Residential Building Energy Analyst license
  • Must have completed or will be required to complete EPA RRP training and Lead Safe Weatherization Training, OSHA 10, Retrofit Installer Technician course, HVAC Fundamentals Course, ASHRAE 62.2 Course, NEAT/MHEA course, HEAT course, Crew Leader Course and the Energy Auditor Course
  • Preferred to have 2 years experience as a crew leader
  • Preferred to have been a weatherization technician for at least 6 months
  • If all of the courses have not been completed at the time of hire they must be completed within 12 months of hire
  • At TAP, we focus on the Whole Family Approach.   Whole Family is a family led strategy to achieve set goals.  As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients

 

SPECIAL REQUIREMENTS:

  • Must have a valid Virginia Operator’s license with a good driving record and reliable transportation. Must be able to remain insured under TAP’s insurance for the duration of employment
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including:  criminal, sex offender and child protective services
  • This position requires the individual to be in the field and must have contact with the office staff and supervisor therefore an agency issued cell phone is necessary
  • Knowledge and ability to operate power tools
  • Must be able to lift a maximum of 100 pounds
  • Must be able to crawl in small spaces (no smaller than 18 inches) such as under houses, in attics, etc.
  • Must be able to work at heights up to or greater than 36 feet
  • Physical Activity of this position requires climbing, ladders, stairs, scaffolding, ramps, poles and the like. Balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting and use of fingers for picking, pinching, or typing, grasping, feeling, talking and hearing are also a requirement
  • Visual Acuity Requirements; close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal or small tablet, extensive reading, visual inspection involving small defects, small parts, and /or operation of machines, using measurement devices, and/or assembly of fabrication parts at distances close to the eyes
  • Conditions worker will be subject to in this Position: environmental conditions ; inside and outside such as extreme cold and extreme heat, noise, hazards, atmospheric conditions, frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, and other areas that could cause claustrophobia. The worker is required to function in narrow aisles and passageways

 

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.