Custodian (6 Openings)

CLASSIFICATION: Non-exempt

 

POSITION SUMMARY

The Custodian is responsible for maintaining a clean, sanitary, and safe environment across all TAP properties. This includes general janitorial services, floor maintenance, and routine cleaning tasks performed according to TAP and Head Start safety, environmental, and operational procedures. All work is aligned with TAP’s mission to “Mobilize Community Resources” in support of anti-poverty efforts.

 

REPORTING STRUCTURE

  • Reports to: Supervisor of Maintenance
  • Coordinates with: Custodial Team Members and Center Supervisor/Lead Teacher or Designee
  • Supervisory Responsibilities: None

 

KEY RESPONSIBILITIES

General Cleaning Duties:

  • Clean and disinfect restrooms, fixtures, mirrors, and water fountains & sinks
  • Wipe down walls
  • Mop floors (dust/wet), vacuum carpets, and shampoo carpet as needed
  • Strip, wax, seal, and buff floors per schedule
  • Clean classrooms, offices, common areas, and windows
  • Empty and clean trash cans daily; change liners
  • Remove cobwebs and dust from various surfaces
  • Replenish paper supplies, soap, and cleaning products
  • Perform light maintenance (e.g., bulb changes, tightening fixtures)
  • Move furnishings to clean behind or beneath when necessary

Floor Care & Equipment Maintenance:

  • Operate floor cleaning equipment such as buffers, burnishers, extractors, vacuums
  • Maintain janitor closets and equipment in a clean, organized, and safe condition
  • Clean and store mops, vacuums, and other tools properly after each use
  • Keep cleaning chemicals secure and out of reach of children

Facility & Safety Compliance:

  • Report maintenance issues and supply needs to the Supervisor of Maintenance
  • Maintain supply of personal protective equipment (PPE)
  • Follow all TAP safety, environmental, and operational procedures
  • Know locations of first aid supplies, MSDS information, and fire extinguishers
  • Secure building entrances/exits during and after shift
  • Remove snow, ice, and debris from entrances/walkways as needed
  • Dispose of waste in accordance with TAP environmental procedures
  • Perform other cleaning or maintenance tasks as assigned
  • Completing daily/monthly/quarterly task list

 

KNOWLEDGE, SKILLS & ABILITIES

  • General knowledge of cleaning methods, materials, and equipment
  • Proficient in floor care: stripping, waxing, shampooing, and buffing
  • Ability to work independently and follow oral and written instructions
  • Knowledge of occupational hazards and proper safety practices
  • Ability to work with individuals from diverse backgrounds
  • Organized, detail-oriented, and committed to cleanliness and safety

 

EDUCATION & EXPERIENCE

  • High School diploma, GED, or equivalent preferred
  • Minimum 2 years of janitorial or floor care experience required
  • Experience with buffers, scrubbers, vacuums, and extractors preferred
  • Familiarity with OSHA safety standards and procedures
  • At TAP, we use the Whole Family Approach. Employees may be required to attend Whole Family training and complete related data entry as part of supporting this model.

SPECIAL REQUIREMENTS

  • Must have a valid Virginia Operator’s license with a good driving record and reliable transportation must be able to drive between center on a daily basis.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including:  criminal, sex offender and child protective services.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; balancing, stooping, kneeling, crouching, crawling, reaching, standing or sitting for long periods of time, walking, pushing, pulling, lifting, use of fingers for – picking, pinching and typing; grasping, feeling, talking, hearing repetitive motion of the wrists, hands, and/or fingers.
  • Must be able to work in unsanitary conditions.
  • Physical requirements of this position – medium work; exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
  • Visual acuity requirements – must be able to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
  • Conditions subject to in this position – both environmental conditions; activities occur inside and outside.
  • Weekends as requested.

 

TOOLS & EQUIPMENT

If position requires tools, TAP will purchase the needed tools.  The employee using the tools will be responsible for the care/maintenance of the tools.  If any tool(s) are damaged or malfunctions, the employee will return the tool(s) to the TAP office for replacement.  If the tool(s) are lost, the employee using the tool(s) will be responsible for replacing any tool(s) lost at their own expense.

 

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.

Maintenance/Custodial Tech

CLASSIFICATION: Non-exempt

 

POSITION SUMMARY

The Maintenance/Custodial Technician is responsible for performing routine custodial and floor care duties while providing guidance and support to fellow Custodial Technicians. In addition to cleaning responsibilities, the Team Leader helps monitor cleaning quality and ensures that assigned tasks are completed consistently and in accordance with TAP and Head Start environmental, health, and safety standards. This role serves as a working lead and does not hold formal supervisory authority.

 

REPORTING STRUCTURE

  • Reports to: Supervisor of Maintenance
  • Coordinates with: Custodians, Maintenance, and Center Supervisors/Lead Teachers or designee
  • Supervisory Responsibilities: None (Acts as lead; monitors and Custodial Technicians work but does not supervise)

 

KEY RESPONSIBILITIES

Performs All Duties of a Maintenance/Custodial Technician:

  • Clean and disinfect restrooms, fixtures, mirrors, water fountains, and common areas
  • Mop floors (dust/wet), vacuum carpets, and shampoo as needed
  • Strip, wax, seal, and buff floors on a scheduled basis
  • Move and clean behind furniture; maintain cleanliness under movable items
  • Empty and clean trash cans daily and replace liners
  • Replenish soap, paper, and cleaning supplies as needed
  • Maintain janitor closets and equipment in an organized and sanitary condition
  • Operate floor care equipment (buffers, extractors, vacuums, burnishers)
  • Secure buildings during and at the end of shifts
  • Remove trash, debris, snow, or ice as needed

Maintenance/Custodial Technician – Specific Responsibilities

  • Monitor completion of daily and scheduled cleaning tasks across assigned sites
  • Report cleaning deficiencies or concerns to the Supervisor of Maintenance
  • Serve as primary contact for reporting custodial supply needs
  • Assist in onboarding and training new Technicians
  • Provide feedback to Supervisor on team performance and improvement areas
  • Help coordinate cleaning schedules to ensure coverage and efficiency
  • Communicate respectfully with staff from diverse backgrounds
  • Promote a positive team culture through professionalism and leadership

Custodial & Floor Care Duties

  • Clean and sanitize restrooms, classrooms, offices, hallways, and common areas
  • Vacuum carpets; strip, wax, and buff hard floors
  • Empty trash, replace liners, and transport waste to designated areas
  • Clean windows, dust surfaces, and remove cobwebs
  • Replenish paper products, soap, and supplies
  • Maintain janitorial closets and ensure equipment is cleaned and stored properly

Grounds & Facility Support

  • Remove snow, ice, and debris from walkways and entrances
  • Mow, trim, pull weeds, and assist with outdoor clean-up
  • Move furniture and set up rooms for program use

Safety & Compliance

  • Follow OSHA, Head Start, and TAP safety standards
  • Secure buildings at end of shift and maintain confidentiality
  • Store chemicals and tools safely, out of children’s reach
  • Wear required personal protective equipment (PPE)
  • Identify and report hazards, code violations, or needed repairs

Additional Duties

  • Participate in team meetings and required trainings
  • Perform other tasks as assigned by the Head Start Maintenance Supervisor

 

KNOWLEDGE, SKILLS & ABILITIES

  • Extensive knowledge of custodial equipment, floor care methods, and cleaning products
  • Ability to work independently while supporting team goals
  • Strong attention to detail and organization
  • Good communication skills and ability to work with people from diverse cultures and abilities
  • Knowledge of safety hazards and precautions in custodial work
  • Ability to observe and assess cleaning standards and offer guidance where needed
  • Willingness to work evenings, weekends, and respond to occasional urgent cleaning needs

 

EDUCATION & EXPERIENCE

  • High School diploma, GED, or equivalent preferred
  • Minimum 3 years custodial experience, including floor care and cleaning equipment use
  • Previous experience in a lead or team support role preferred
  • Familiarity with OSHA regulations and workplace safety practices
  • At TAP, we use the Whole Family Approach. Employees may be required to attend Whole Family training and complete related data entry as part of supporting this model.

 

SPECIAL REQUIREMENTS

  • Must have a valid Virginia Operator’s license with a good driving record and reliable transportation.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including criminal, sex offender and child protective services.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; balancing, stooping, kneeling, crouching, crawling, reaching, standing or sitting for long periods of time, walking, pushing, pulling, lifting, use of fingers for – picking, pinching and typing; grasping, feeling, talking, hearing repetitive motion of the wrists, hands, and/or fingers.
  • Must be able to work in unsanitary conditions.
  • Physical requirements of this position – medium work; exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
  • Visual acuity requirements – must be able to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
  • Conditions subject to in this position – both environmental conditions; activities occur inside and outside.
  • Weekends as requested.

 

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

 

TOOLS & EQUIPMENT

If position requires tools, TAP will purchase the needed tools.  The employee using the tools will be responsible for the care/maintenance of the tools.  If any tool(s) are damaged or malfunctions, the employee will return the tool(s) to the TAP office for replacement.  If the tool(s) are lost, the employee using the tool(s) will be responsible for replacing any tool(s) lost at their own expense.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.

Whole Family Advocate

CLASSIFICATION:           Non-Exempt

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

 

DEFINITION AND PURPOSE:

Assist the Whole Family Supervisor in the planning and implementation of the Whole Family Component.  Implements and follows all Head Start Performance Standards, Policies and Procedures in accordance with the Department of Health and Human Services, state licensing and TAP.

 

ORGANIZATIONAL RELATIONSHIPS:

Supervised by:      Whole Family Advocate Supervisor

Supervises:           No one

Coordinates with: Administrative Staff, Center Staff, Other Community Service Agencies, and TAP Whole Family Intake, Health Advocates

 

Job Description Summary

Responsibilities:

  • Family Support Services:
    • Complete and follow up on all family referrals and input data into ChildPlus.
    • Develop and implement Family Partnership Agreements and goals with all families.
    • Identify family needs and make appropriate referrals internally within TAP and externally when TAP services are unavailable.
    • Provide crisis intervention, follow-up services, ongoing support and case management services for children and families.
  • Recruitment and Eligibility:
    • Assist the Whole Family Advocate Supervisor and ERSEA team in target areas for recruitment as needed. Assist ERSEA team in community events.
    • Help maintain full center enrollment at all times.
  • Implementation and Monitoring:
    • Follow policies and procedures for the use of Whole Family Services forms and reports.
    • Monitor daily attendance data and percentages on a weekly/monthly basis, and create attendance plans as needed for families.
    • Maintain and review children’s records to ensure compliance with Head Start performance standards and state licensing.
    • Complete orientation for newly enrolled families
  • Child Abuse and Neglect:
    • Report suspected cases of abuse and/or neglect to Child Protective Services.
  • Training and Technical Assistance:
    • Assess, monitor, and provide family/parent trainings/workshops and evaluate family/parents’ participation as needed.
    • Participate in CPR, First Aide, and MAT training and administer medication as needed.
    • Participate in Family Development credential and successfully pass course within one year of hire
  • Policy Council (PC) Activities:
    • During regularly scheduled parent meetings elect parent to attend PC meeting.
    • Assist the Whole Family Advocate Supervisor with Policy Council responsibilities, performing only duties delegated by the supervisor.
  • Child Plus Data Management:
    • Record Maintenance: Input and maintain accurate and up-to-date family information into Child Plus. A minimum of one documented family contact per month in ChildPlus is required.
    • Family Services and Health Tabs: Maintain all digital records under Family Services and Health TABS in Child Plus, including outcomes, events/contacts, health requirements, Family Partnership Agreement (FPA), and Program Information Report (PIR). Maintain updated Family Partnership Agreement and Family Goal Sheets.
    • Outcomes: Complete outcomes with parents in a timely manner (3x a year).
    • Training: Attend all in-services training, Child Plus training and notify the supervisor when assistance is needed.
  • Children’s Health Records:
    • Maintain, Complete, and Update health and nutrition forms upon enrollment.
    • Perform health screenings for children within 45 days of enrollment, including but not limited to assessments for hearing, vision, weight, and blood pressure.
    • Keep medication, allergy care plans, special diet, asthma plans, and children’s immunization and physical records up-to-date.
    • Notify parents of required/upcoming immunizations and physicals.
    • Post and update allergy lists in centers as needed.
    • Submit copies of special dietary needs to the Food Service Manager as needed.
  • Meetings and Home Visits:
    • Attend TAP Whole Family team and WFA monthly staff meetings.
    • Lead meeting and maintain files for Child & Family Staffing.
    • Attend Whole Family Advisory meetings, in-service training, conferences, workshops, and transition meetings, as scheduled.
    • Perform home visits as necessary, particularly in cases where contacting the parent is not possible.
  • Community Resources and Networking:
    • Assist the Whole Family Advocate Supervisor in creating a community resources book.
    • Represent TAP Head Start in the community by participating in Community Agency Advisory Committees.
    • Act as a liaison as needed with community programs partnering with Head Start.
  • Additional Duties:
    • Perform other tasks as assigned and required.

 

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

  • Working knowledge of community resources.
  • Writing ability sufficient to prepare reports.
  • Ability to conduct presentations/meetings with parents.
  • Able to use the computer for communication and data entry.
  • Able to exhibit appropriate professional interactions with staff, parents, and the community.
  • Ability to communicate effectively and have strong customer service skills.

 

TRAINING, EDUCATION, AND EXPERIENCE:

  • Preferred BS/BA or AA Degree in sociology, phycology, or mental health
  • At least three years of experience in working with families.
  • At TAP, we focus on the Whole Family Approach. Whole Family is a family led strategy to achieve set goals.  As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients.

 

SPECIAL REQUIREMENTS:

  • The ability to be objective and non-judgmental.
  • Having the skill to engage with individuals from diverse backgrounds.
  • Valid Virginia Operator’s license and reliable transportation.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Provide driving records in order to be added to the company insurance.
  • Must be willing to adjust work schedule as needed.
  • Must be willing to work as bus monitors if needed.
  • Must pass drug screening. Requires a positive complete background screening including:  criminal, sex offender, and child protective services.
  • Capable of completing certification in First Aid and CPR for infants and children.
  • Must provide physical/medical examination and tuberculosis screening every two years with their physician in order to remain employed, and able to pass background screenings every five years.
  • Must be available to work any eight (8) hour shift during center operational hours of 7:00 a.m. and 6:00 p.m.
  • Capable of completing certification in Family Development credential.
  • Must be able to interact with children.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles, and the like; balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, use of fingers for – picking, pinching and typing; grasping, feeling, talking, hearing, repetitive motion of the wrists, hands, and/or fingers.
  • Physical requirements of this position – medium work; exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
  • Visual acuity requirements – close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Conditions subject to in this position – environmental conditions; protection from weather conditions but not necessarily from temperature changes.

 

TAP participates in the Virginia DMV Driver Alert Program. Employees who operate a TAP vehicle or their personal vehicle for TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.

At TAP, we focus on the Whole Family Approach.   Whole Family is a family led strategy to achieve set goals.  As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients.

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual Ability is a plus.