Career Navigator

Roanoke, VA

  • Department: This Valley Works
  • Posting Date: 09/02/2025
  • Closing Date: Open until filled
  • Salary: $17.00-$19.00/hr
  • Code: CN-TVW

CLASSIFICATION:    Non-Exempt

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

 

DEFINITION AND PURPOSE:

The SVREC Career Navigator will provide dedicated case management and support to clients referred from the local Department of Social Services (DSS) as part of the SVREC Grant. The primary objective is to facilitate access to a comprehensive range of services and resources, empowering clients to overcome barriers to employment and achieve self-sufficiency as outlined in the Individual Employment Plan created by SVREC staff.

 

ORGANIZATIONAL RELATIONSHIPS:

Supervised by:      SVREC Assessment Supervisor and SVREC Program Manager

Supervises:           SVREC clients placed in work experience placements, Adult Education, and other program activities.

Coordinates with: Other staff, Southwest Virginia Regional Employment Coalition partners, local non-profit organizations who serve as placement sites, and other partners as applicable.

 

RESPONSIBILITIES:

  • Provides counseling and support for clients.
  • Facilitate enrollment into high school equivalency/GED coursework with Adult Education programs and track progress through program.
  • Responsible for establishing, supervising, and tracking training, work experience, and PSP placements for the clients.
  • Provides additional employment barrier assessments for clients placed in work experience or public service programs.
  • Responsible for client evaluations, keeping all records, progress notes and other correspondence involved in worksite placement.
  • Responsible for keeping SVREC system of record up to date with the most recent client notes, activities, and documents.
  • Acts as liaison between worksite, client and DSS employment specialist.
  • Make referrals to other entities in the public workforce system and human services ecosystem, utilizing the Unite Us platform as much as possible, to remediate barriers to employment and self-sufficiency.
  • Ensure co-enrollment with federal, state, and local workforce programs by facilitating referrals to the WIOA Title I Adult, Dislocated Worker, and/or Youth program to receive training/education assistance for additional skills development.
  • Attends monthly SVREC meeting and in-house team and staff meetings.
  • Conducts worksite visits to monitor clients.
  • Assists SVREC program manager with submitting timely and accurate reports.
  • Conducts instruction of job readiness and retention training when requested.
  • Collaborates and communicates with SVREC grant staff other community partners to provide effective services.
  • Assists with employment specialist duties on a department level: job readiness teaching, job connection, resume building, etc.
  • Creates an environment that fosters a spirit of teamwork with other staff and personnel with the SVREC program.
  • Performs other duties as assigned and requested.

 

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

  • Oral and written communication skills.
  • Ability to work effectively with diverse populations.
  • Thorough knowledge of best practices in the field.
  • Ability to exhibit appropriate professional interactions with staff, partners, and the community.
  • Knowledge of community resources.

 

TRAINING, EDUCATION AND EXPERIENCE:

  • Degree in Social Work, Sociology or closely related field preferred.
  • Experience in human services with a working knowledge of employment training programs.
  • Experience in employer relations.
  • At TAP, we focus on the Whole Family Approach.   Whole Family is a family led strategy to achieve set goals.  As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients

 

SPECIAL REQUIREMENTS:

  • Reliable transportation and a valid Virginia Operator’s license.
  • TAP participates in the Virginia DMV Driver Alert Program.  Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.
  • Must pass drug screening.  Some positions require positive complete background screening including: criminal, sex offender and child protective services.
  • Physical activity of this position – climbing; ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, use of fingers for – picking, pinching, typing; grasping, feeling, talking, hearing, repetitive motion of the wrists, hands, and/or fingers.
  • Physical requirements of this position – sedentary work; exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
  • Visual acuity requirements – close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading.
  • Conditions subject to in this position – worker not substantially exposed to adverse environmental conditions.

 

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilingual ability is a plus.