Elderly man sitting on steps

A Safe Place to Call Home

During the pandemic that kept many people—especially the elderly—housebound for over a year, safe housing became more important than ever.

When Kenneth Hayes found himself spending more time at home than usual, he knew it was time to finally make his home of almost 30 years a safe place to live.

Before the house belonged to Kenneth, it belonged to his aunt and uncle. Kenneth was the only one of their nephews who frequently came by to visit and check on them. When his aunt passed away in 1992, Kenneth moved in to care for his uncle, who was around 100 years old. A few years after Kenneth moved in, his uncle passed away, and he has lived alone in the house ever since.

“I can breathe again.”

While Kenneth has many good memories of spending time at the house with his uncle and aunt, he also watched it become more and more dilapidated over the years. “When I was younger, I could do things,” he says, but at 70, he felt overwhelmed by the accumulating issues. The bathroom ceiling collapsed. The siding was damaged. The back porch was unsafe to walk on. Eventually, his homeowner’s insurance was canceled due to the home’s condition.

For 15 years, Kenneth couldn’t leave home when it rained because he had to push a trash can under his leaking roof and empty it before the floor flooded. From holes in the floor and roof to broken pipes, the house was full of dangerous problems, and he felt like there was nothing he could do about it. Now, thanks to our Major Rehabilitation program, he says, “I can breathe again.”

TAP staff worked with the insurance company and got them to cover the repair period. With that protection in place, the improvements started.

When Lee Lovern, our construction manager, surveyed Kenneth’s house, he noticed an immediate danger: a broken pipe was leaking carbon monoxide into the basement. He fixed the pipe right away and installed a carbon monoxide detector. Over the next two months, the program completed all the major repairs that the house needed, including fixing the floor, siding, and roof. The total repair cost was $88,500.

“You don’t have to look back.”

The repairs were a major relief for Kenneth. “I don’t think I could have made it another year like I’d been making it the past 15 years.” When your house is in bad shape, he says, “weather can shut you down.” He’s glad not to have to worry about rain anymore.

Now that TAP has helped Kenneth get the major repairs out of the way, he can work on his own projects around the house. Lately he’s been painting the hallway, his bedroom, and the bedroom where his great-grandkids stay when they come to visit.

He recommends TAP to anyone who needs house repairs to keep them safe. Once the major problems are fixed, he says, “you don’t have to look back.”

Eddie Smith, Roanoke, Virginia

Supporter Spotlight: Eddie Smith

Local business leader and lifelong Roanoker Eddie Smith believes that “the one characteristic that makes our community so special are our people.” It’s that love for his community and the people who live here that’s led him to be a long-time TAP supporter.

“When I was TAP board chair, I was always so amazed how various TAP programs positively affected so many people. There were so many success stories that were shared each month,” he explains. “Whether it was the former Head Start student that now is a college graduate with a good job, the domestic violence victim that had a place to turn for help, or the individuals saved from homelessness, TAP has a way of effectively addressing real issues facing our citizens and community. Over the years, TAP’s efforts to assist so many have multiplied many times and the success stories continue to build.”

Contributing to a Vibrant Community

As executive vice president and division leader of Marsh & McLennan Agency, Eddie encouraged his company to become involved as well. They have been a proud TAP supporter for the past several years. This year Marsh & McLennan is an Empower-level sponsor for our Bringing Hope Home annual fundraising campaign. “We see firsthand the impact TAP has on so many in our community,” he says. “From the very young to the elderly, TAP has a program that lifts people up and prepares them for success.”

They don’t stop at financial support. Marsh & McLennan staff make an effort to get involved in other ways as well. This year they hosted TAP Head Start students for trick-or-treating at their offices. “All of these efforts support our philosophy that a healthy, vibrant community is important to all of us. I am proud to work for a company that believes part of its mission is giving back to the communities it serves,” Eddie says.

When it comes to the community he holds dear, Eddie Smith doesn’t take a backseat—he takes action. “I think it is incumbent not only upon leaders but also upon all of us to be engaged in providing support and opportunities that positively impact our communities,” he says. “The health of our communities is dependent upon our ongoing support of our non-profits like TAP and those in need.”

Click here if you would like to learn more about supporting TAP.

Abby Verdillo Hamilton: 2022 Cabell Brand Hope Award Recipient

We are happy to announce that Abby Verdillo Hamilton, CEO of United Way Roanoke Valley, is the recipient of the 2022 Cabell Brand Hope Award!

Abby was born in the Philippines, and it is there that she developed her love for community service. In 2002 she began her career with the United Way of Roanoke Valley, where her leadership helped to make it one of the community’s cornerstone nonprofits. As she puts it, “Our role has always been about elevating the lives of people. We improve lives by mobilizing the caring power of people.” Abby was promoted to CEO in 2020, and is one of a handful of Asian United Way CEOs in the national United Way network.

Spirit of Collaboration

Abby has spent close to 15 years building and growing various collaborations. Her leadership style and inclination for engaging diverse audiences and collaborating with others have driven the development and growth of local and regional partnerships to improve outcomes in our community’s most pressing challenges. Among these are: Ready Regions West (formerly Smart Beginnings Greater Roanoke); Bank On Roanoke Valley; and Healthy Roanoke Valley.

It is this same collaborative spirit that led Abby to initiate bi-weekly virtual COVID Response Meetings that brought together as many as 150 people during the height of the pandemic. These efforts helped with the coordination among local governments, health departments, and nonprofits to meet the most immediate needs of families during the crisis. She also actively assisted in the sourcing and local distribution of personal protective equipment and cleaning supplies to neighborhoods hardest hit by pandemic, and was among the first community volunteers at the local mass vaccination clinics.

Expert in the Field

Given her experience, Abby is often asked to serve on the core teams for state-funded pilots and learning cohorts to explore innovative strategies to address our community’s needs. She has worked with the Virginia Early Childhood Foundation to help inform the design and replication of Virginia’s mixed delivery preschool program, quality rating and improvement system, early childhood data sharing systems, and coordinated preschool enrollment. She is also part of the Ready Regions Strategic Leadership Cohort, a statewide regional network of thought leaders working to increase knowledge about the value of the early childhood system to Virginia’s workforce, economy, and prosperity.

Abby was selected by fellow United Way CEOs to represent network membership in the United Way Worldwide Operating Model and Culture Task Force, which works closely with the UWW Board of Directors and Executive leadership team. In May 2022, she received the Roanoke NAACP Citizen of the Year – Humanitarian of the Year Award in recognition of her many contributions to the Roanoke Valley and beyond.

Abby has a bachelor of science in agriculture from the University of the Philippines, masters in nonprofit management from Regis University in Colorado, and a certificate in leadership from the Hollins University – Batten Leadership Institute.