Program Coordinator – Life Skills Developer

Roanoke, VA

  • Department: This Valley Works
  • Posting Date: 11/1/2019
  • Closing Date: Open until filled
  • Salary: $16.50 -$18.00
  • Code: BSIE-TVW



Oversees day-to-day operations of Y.A.L.E. including documentation, reporting, and stipends/incentive systems. Responsible for case management, life skills and problem solving instruction, and coordinating supports for participants’ educational, occupational and support needs.



Supervised by: Assistant Director

Supervises:  Interns

Coordinates with:  Program and TVW staff, Roanoke City and County Schools, Court Service Units 23 and 23A, Legal Aid, local human service providers.



  • Oversees recruitment for YALE.
  • Oversees initial intake of participants, assures all required forms and documents are in the client file prior to full enrollment.
  • Coordinates, processes, and maintains records of stipend, incentive, and infraction system.
  • Serves as liaison with counseling offices at schools to ensure Y.A.L.E. receives attendance and academic progress records. Ensures these records are documented in both the client files and the client database.
  • Coordinates program schedule, updates shared calendar, and notifies Manager if conflicts are found.
  • Assists with completing mandatory reports required by funding sources.
  • Identifies life challenges of participants and works with JJS to access the supportive services from program partners, TAP programs, and other relevant community providers.
  • Develops Individual Career Plans (ICP) for students; works with each student to eliminate barriers to meeting ICP goals.
  • Provides life skills training to all students using the Thinking for a Change (T4C) curriculum.
  • Oversees the Case Management Team.
  • Conducts weekly meetings with a caseload of approximately 7 students; and conducts biweekly follow-up calls for nine months with students after program completion.
  • Works closely with probation and diversion officers for CSU 23 and 23A, providing weekly updates on student progress and program completion.
  • Screens participants for expungement eligibility using a tool from Legal Aid; and then working with Legal Aid to support successful expungement.
  • Provides crisis intervention services as needed.
  • Maintains student files and is responsible for ensuring staff update them regularly.
  • Loads trainee information in the Department of Labor’s information management system.
  • Assists Deputy Director in creating reports required by TAP and other funding sources.
  • Works as a member of the total staff/team, integrating life skills learning with site learning and academic learning as appropriate and ensuring the other staff are informed about issues and needs of the participants.
  • Performs compliance audit and file maintenance.
  • Performs other duties as assigned by the Program Manager and/or Assistant Director.



  • Experience working with at-risk youth required.
  • Thorough knowledge of interviewing, assessment, and counseling techniques.
  • General knowledge of adolescent social, economic, health and educational problems; general knowledge of individual and group behavior.
  • Ability to identify social problems and needs and to assess the ability of individuals and families to utilize services in problem solving.
  • Ability to establish working relationships with students, co-workers, other professional and technical staff, social agencies, and the general public.
  • Fluent in Microsoft Office; experience with Excel and other databases; experience preparing reports and maintaining records.
  • Ability to communicate effectively orally and in writing.



  • Graduation from an accredited four-year college or university with a major in sociology or related field.
  • Experience in social work and/or related training preferred.



  • Reliable transportation and a valid Virginia Operator’s license with a good driving record for insurance purposes.
  • Free to travel as necessary.
  • This position requires the individual to be in the field and must have contact with the office staff and supervisor therefore an agency issued cell phone is necessary.
  • Must pass drug screening.  Some positions require positive complete background screening including: criminal, sex offender and child protective services.


This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job.  It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

TAP hires only U.S. Citizens and lawfully authorized aliens. Bilinguals encouraged to apply.


Affirmative Action/Equal Opportunity Employer/Drug Free Workplace